CBT INNOVATION PTY LTD · ABN 79 699 301 061
Terms of Service
Last updated: 22 June 2026
These Terms of Service (Terms) govern your access to and use of the DTHC platform and related services (the Platform), operated by CBT INNOVATION PTY LTD (ABN 79 699 301 061) (we, us, our). By registering for or using the Platform you agree to these Terms.
1. The Platform
DTHC is a logistics dispatch platform that connects logistics companies, fleets, and drivers for last-mile delivery in Australia. We provide the technology that aggregates delivery orders, publishes them to available drivers, and facilitates settlement. We are not a party to the delivery services performed between the parties on the Platform, and we do not employ drivers.
2. Accounts and eligibility
You must provide accurate registration information and keep it current. You are responsible for activity under your account and for keeping your credentials secure. Tenant accounts (logistics companies and fleets) may require review and approval before live actions are enabled. We may suspend or terminate accounts that breach these Terms.
3. Driver onboarding and compliance
Drivers join through a fleet and must complete onboarding, including identity, licence, and payout setup. You are responsible for holding and maintaining all licences, registrations, insurances, and rights to work required to perform delivery services. We may carry out checks and audits, and may pause or remove accounts that do not meet our compliance requirements.
4. Payments and settlement
Payments and payouts are processed by our third-party payment provider, Stripe, including via Stripe Connect. By using payment features you also agree to the applicable Stripe terms. We facilitate settlement of driver earnings after the relevant logistics company has paid for the delivery. Platform fees, where applicable, are disclosed in-product and may be configured per tenant.
5. Acceptable use
You must not misuse the Platform, including by attempting to gain unauthorised access, interfering with its operation, uploading unlawful content, or using it to facilitate any illegal activity. You must comply with all applicable laws when using the Platform.
6. Intellectual property
The Platform, including its software, design, and content, is owned by us or our licensors. We grant you a limited, non-exclusive, non-transferable right to use the Platform in accordance with these Terms. You retain ownership of data you submit, and grant us the rights necessary to operate the Platform and provide the services.
7. Disclaimers and liability
The Platform is provided on an “as is” and “as available” basis. To the extent permitted by law, we exclude all warranties not expressly set out in these Terms. Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy under the Australian Consumer Law that cannot lawfully be excluded. To the extent permitted by law, our liability is limited to resupplying the services or paying the cost of having them resupplied.
8. Privacy
We handle personal information in accordance with our Privacy Policy and the Privacy Act 1988 (Cth).
9. Changes to these Terms
We may update these Terms from time to time. Material changes will be notified through the Platform. Continued use after changes take effect constitutes acceptance of the updated Terms.
10. Governing law
These Terms are governed by the laws of New South Wales, Australia, and you submit to the non-exclusive jurisdiction of the courts of that State.
11. Contact
These Terms are issued by CBT INNOVATION PTY LTD (ABN 79 699 301 061). You can reach us through the support channels available within the Platform.